You can review the average processing time for payment methods here at any time, but to avoid any delays in crediting your deposit, you should ensure that:
- Have started the payment process from your Betano account through our site.
- Use a bank account that is in your name.
- Use your own passwords associated with your payment method.
If the deposit was made by bank transfer and has not been credited within 2 business days, you can send an email to: ayuda_cl@betano.com indicating the following information:
- Subject: Deposit.
- Message: The amount, date, and time of the transactions.
- Attachments: A complete and detailed PDF receipt or a screenshot verifying your transaction.